Shipping policy

Shipping & Delivery

At Calmello, we believe comfort should arrive without stress โ€” thatโ€™s why we offer free 24-hour delivery across Kuwait on all orders, unless otherwise specified.

๐Ÿšš Delivery Timeframe

  • Orders placed before 5:00 PM are typically delivered within 24 hours (excluding Fridays and public holidays).
  • Orders placed after 5:00 PM may be delivered the following business day.
  • In some cases โ€” such as during high-volume periods, weather disruptions, or courier limitations โ€” delivery may take longer. We will always do our best to notify you in such cases.

๐Ÿ“ Delivery Coverage

  • Free delivery is currently available within Kuwait only.
  • For remote areas or special delivery requests, additional time or coordination may be required.

๐Ÿ“ฆ Order Processing

  • Once your order is placed, you will receive an order confirmation email.

โš ๏ธ Important Notes

  • While we aim to meet our 24-hour delivery promise, Calmello is not liable for delays caused by circumstances beyond our control, including but not limited to:
    • Courier service disruptions
    • Severe weather
    • Traffic incidents or road closures
    • Inaccurate address details provided by the customer
  • We recommend double-checking your contact number and address before placing the order.

โ“ Delivery Issues or Questions?

If you experience any issues or delays with your delivery, please donโ€™t hesitate to contact us at calmellokw@gmail.com. We're here to help and make sure your Calmello experience stays, wellโ€ฆ calm.